Privacy Policy
At Qroca, a brand of Anveshya (Proprietor: Sushant), we are committed to protecting your privacy in accordance with the Digital Personal Data Protection Act (DPDPA), 2023 and the Information Technology Act, 2000.
1. NO USER ACCOUNT SYSTEM
Qroca does not require users to create an account. We do not store any personal login credentials on our internal servers.
2. DATA COLLECTION & THIRD-PARTY PROCESSORS
We collect personal information (Name, Email, Phone Number, or Message details) only when voluntarily provided by you through:
- Transaction Gateways: When you purchase a product, you are redirected to secure portals like Razorpay or Gumroad.
- Contact Forms: Our support and query forms are powered by Tally.so. These forms are managed solely by Anveshya.
3. PURPOSE OF DATA USAGE
Data collected via Tally.so or payment gateways is used strictly for:
- Addressing support queries and grievance redressal.
- Fulfilling orders and delivering digital assets.
- Legal and tax compliance records.
4. DATA SECURITY & LIABILITY
While the data collected via Tally.so is managed solely by Anveshya, we utilize the encryption and security protocols provided by the third-party platform.
Anveshya shall not be held liable for any data breaches or technical leaks originating from the third-party platform’s independent infrastructure. By using our contact forms or payment buttons, you acknowledge that your data is processed through these specialized secure services at your own discretion.
5. DATA PRINCIPAL RIGHTS
Under the DPDPA 2023, you have the right to request access to your data, correction of errors, or erasure of your transactional/contact records from our logs.
6. GRIEVANCE REDRESSAL
Grievance Officer: Sushant Kumar
Legal Entity: Anveshya
Email: connect@anveshya.com
Address: HNO. 263, Phase II, Saraswati Vihar, Rohta Road, Meerut, UP - 250002.